We do not offer refunds for any services after the first week of classes is completed.

TGA Refund Policy


At TGA, we work hard to provide consistent, high-quality experience for every student. Because our programs require advanced staffing, equipment planning, and school coordination, refunds are limited once a session begins.


Refunds may be issued only in the following situations:
• Medical Injury or Extraordinary Circumstance
If a student is unable to complete the remainder of a session due to injury, medical limitation, or another significant unforeseen circumstance, a prorated refund may be issued for any unused classes remaining in the session.
• Class Cancellation / Low Enrollment
If a class does not meet the minimum enrollment requirement and is canceled by TGA before the session begins, families will receive a full refund.
• Program Cancellation by TGA or School
If TGA or the school cancel’s part or all of a session and a makeup class cannot be provided, a prorated refund may be issued for any unused classes remaining.


Refunds will not be issued for:
• Missed classes due to illness, vacation, scheduling conflicts, or personal commitments.
• Voluntary withdrawal after the session has begun.
• Change of mind or loss of interest.
• Failure to attend.
• Behavior-related dismissal or removal from class.


Students may be removed from class for behavior that is unsafe, disruptive, or prevents coaches from maintaining a positive learning environment. Removal for behavioral reasons does not qualify for a refund.


All refund requests must be submitted in writing and are subject to review and approval by TGA management.

*100% if the class is canceled by the instructor or School prior to the first day of class.
* 100% when written notification is received prior to week 2 of class. Refunds are not issued if notice of cancelation is received after week 2 of class.
* Medical Emergency*: If a child has a condition or sustains an injury that results in the inability to participate in an enrolled class, a partial refund may be processed ( chris.mercer@coach-mercer.com

Theater Lab is not responsible for refunds caused by any act of "force majeure" that may cause camp/after school program to cancel once it has started. Examples include but are not limited to freezing/hurricanes/floods, Pandemics, power/plumbing outages, School Closure beyond the makeup days available, etc. -any force out of our control.


If Theater Lab determines a refund shall be issued, we will determine the delivery method, provided we have recieved tuition.


Theater Lab will NOT issue refunds if a parent/child decides to withdraw from class after the first day of instruction.


We will do our best to provide makeup days if needed but there are limited dates available during the semester. We reserve the rigt to add 10 minutes of instruction for a six classes in lieu of makeup days. Students are not required to stay.


If a child becomes ill, refunds will NOT be issued for absence.


Once a student attends class they are considered enrolled. Refunds will not be issued if a child "changes their mind".

No refunds

When an instructor is absent, 100% make-up credit will be offered during make-up week(s).


When a student is absent, the student is welcome to attend a virtual class that is offered (must provide a 48 hour notice via email).

Refunds or future credits may be provided at the discretion of The Knight School on a case-by-case basis.

Cancellation:
Thank you for your interest in our Afterschool Enrichment Program. We are committed to providing a positive and enriching experience for all participants. To ensure clarity regarding our refund policy, we have outlined the following terms:


1. Refund Eligibility:
- Participants may request a full refund if cancellation occurs at least 30 days prior to the start date of the program or prior to the close of registration period (excluding the “last call”).
- Cancellations made within 30 days of the start date are not eligible for a refund.


2. Force Majeure:
- In the event of school closures due to force majeure (including but not limited to natural disasters, severe weather, or other uncontrollable events), no refunds will be issued.


3. Vendor Cancellations:
- If a class is canceled by the program vendor, notice will be provided to participants within 2 hours of the scheduled class time. A make-up class will be scheduled to accommodate the missed session.9


4. Missed Classes:
- Participants are not eligible for refunds, credits, or transfers for any classes missed due to personal circumstances. It is the responsibility of participants to attend scheduled classes.


5. Behavioral Expectations:
- Our program maintains a zero-tolerance policy for any behavior that disrupts the learning environment. This includes, but is not limited to:
- Foul language
- Inappropriate gestures
- Not following directions
- Any form of physical altercation
- No refunds will be issued for participants who are removed from the program due to violations of this policy.


6. Refund Requests:
- All refund requests must be submitted in writing to After3, specifying the reason for the cancellation.


Thank you for your understanding and cooperation. We look forward to providing a rewarding experience for all participants in our enrichment program. If you have any questions about this policy, please do not hesitate to contact us.