No refunds

Refunds or future credits may be provided at the discretion of The Knight School on a case-by-case basis.

Thank you for your interest in our Afterschool Enrichment Program. We are committed to providing a positive and enriching experience for all participants. To ensure clarity regarding our refund policy, we have outlined the following terms:

1. Refund Eligibility:
- Participants may request a full refund if cancellation occurs at least 30 days prior to the start date of the program.
- Cancellations made within 30 days of the start date are not eligible for a refund.

2. Force Majeure:
- In the event of school closures due to force majeure (including but not limited to natural disasters, severe weather, or other uncontrollable events), no refunds will be issued.

3. Vendor Cancellations:
- If a class is canceled by Kidcreate Studio, notice will be provided to participants before the scheduled class time. A make-up class will be scheduled to accommodate the missed session.

4. Missed Classes:
- Participants are not eligible for refunds, credits, or transfers for any classes missed due to personal circumstances. It is the responsibility of participants to attend scheduled classes.

5. Behavioral Expectations:
- Our program maintains a zero-tolerance policy for any behavior that disrupts the learning environment. This includes, but is not limited to:
- Foul language
- Inappropriate gestures
- Not following directions
- Engaging in physical contact with fellow students or instructors
- Demonstrating unkind behavior towards peers, staff, or program materials

- No refunds will be issued for participants who are removed from the program due to violations of this policy.


6. Refund Requests:
- All refund requests must be submitted in writing to greaterheightstx@kidcreatestudio.com, specifying the reason for the cancellation.

Thank you for your understanding and cooperation. We look forward to providing a rewarding experience for all participants in our enrichment program. If you have any questions about this policy, please do not hesitate to contact us.

No refunds. Credits will be given for future programs or any classes or experiences at our studio.

Theater Lab is not responsible for refunds caused by any act of "force majeure" that may cause camp/after school program to cancel once it has started. Examples include but are not limited to freezing/hurricanes/floods, Pandemics, power/plumbing outages, School Closure beyond the makeup days available, etc. -any force out of our control.

If Theater Lab determines a refund shall be issued, we will determine the delivery method, provided we have recieved tuition.

Theater Lab will NOT issue refunds if a parent/child decides to withdraw from class after the first day of instruction.

We will do our best to provide makeup days if needed but there are limited dates available during the semester. We reserve the rigt to add 10 minutes of instruction for a six classes in lieu of makeup days. Students are not required to stay.

If a child becomes ill, refunds will NOT be issued for absence.

Once a student attends class they are considered enrolled. Refunds will not be issued if a child "changes their mind".

We do not offer refunds for any services after the first week of classes is completed.

When an instructor is absent, 100% make-up credit will be offered during make-up week(s).

When a student is absent, the student is welcome to attend a virtual class that is offered (must provide a 48 hour notice via email).

*100% if the class is canceled by the instructor or School prior to the first day of class.

* 100% when written notification is received prior to week 2 of class. Refunds are not issued if notice of cancelation is received after week 2 of class.

* Medical Emergency*: If a child has a condition or sustains an injury that results in the inability to participate in an enrolled class, a partial refund may be processed ( chris.mercer@coach-mercer.com